Shipping policy

 

Thank you for shopping at HZS Sneaker Factory. We are committed to providing you with efficient and convenient shipping services.

1. Free Shipping Policy We are pleased to offer FREE SHIPPING on all orders. Regardless of your order value, you do not need to pay any additional shipping fees; we cover all costs for standard shipping.

2. Processing Time

  • Orders are typically processed within 1-3 business days (excluding weekends and holidays).

  • Once your order has been processed, you will receive a confirmation email containing your tracking number.

3. Estimated Delivery Time

  • As we are a wholesale factory, delivery times depend on the destination and shipping method. Typically, once shipped, orders are expected to arrive within 7-15 business days.

  • Please note that delivery times may be delayed due to peak seasons, customs clearance, or force majeure events.

4. Shipping Destinations We currently offer shipping services primarily to the United States. If you need to ship to other regions, please contact us via our customer service email before placing your order.

5. Order Tracking Once your package is shipped, we will update the tracking information in your order details. You can track your package in real-time using the link provided.

6. Incorrect Address or Missing Information Please ensure that your shipping address is accurate during checkout. HZS Sneaker Factory is not responsible for delivery failures caused by incorrect addresses provided by the customer. If a package is returned due to incorrect address information, the customer will be responsible for any costs incurred for re-shipment.

7. Contact Us If you have any questions regarding your shipment, please feel free to contact us at:

  • Store Name: HZS Sneaker Factory

  • Customer Service Email: popmikey498@gmail.com